Delivery

Packaging

All products are packed in anti-static bags and are shipped either in a protective bubble foil or in a paper box.

If the item ordered is in stock, picking up and preparation takes up to 10 workdays if not stated otherwise. This rule does not apply for OEM orders.

In case of backorder items, picking up can take up to 6 weeks, if not stated otherwise. 

Shipping options

Most of the packages can be shipped via UPS Express Saver or PPL Parcel Connect which are quick and more reliable. In the case of express delivery demand, it is possible to utilize other UPS services such as UPS Express Plus. Please contact us for more information.

UPS Express Saver

This UPS service provides worldwide shipping and tracking of packages. It should not take more than 5 working days for your package to arrive after the pickup by UPS courier. UPS also provides better and faster customs services.

Destination Estimated time of delivery (working days)
Europe 1
America 2-3
Australia 2-4
Asia 2-4

*Shipping tax may differ when shipping to islands.

In case of delivery to hardly accessible and/or low-populated area, UPS may charge additional fees (Extended Area Surcharges or EAS). Due to this rule, all orders sent to a destination within the European Union will be automatically delivered via PPL or DHL even if UPS was chosen previously..The list of all destination for which the EAS apply please visit the UPS website.

DPD

Country Zone Delivery time
Slovakia 1 1-2
Hungary 2 2
Germany 2 2-3
Poland 2 2
Austria 2 2-3
Belgium 3 2
Denmark* 3 2
Estonia 3 3-4
France 3 3
Italy** 3 3-4
Lithuania 3 3
Latvia 3 3
Luxembourg 3 2
Netherlands 3 2
Slovenia 3 2
Switzerland 3 3
Great Britain** 3 3
Croatia 4 2-7
Ireland 4 4
Portugal 4 3
Spain** 4 3-4
Sweden 4 3-4
Bosnia* 5 4-8
Bulgaria* 5 3-4
Finland 5 4
Norway 5 4-6
Romania 5 2-3
Greece* 5 4-6
Serbia* 5 4-8

* The DPD Private service is not available in this country. Shipping is billed according to the DPD Classic rate
**Does not include the Balearic Islands, islands adjacent to Great Britain, Livigno town and Ceuta and Melilla enclaves. 

Note: The delivery time represents the time between sending the package and its delivery. The delivery time does not include delays caused by customs controls, controls performed by government officials,  issues with customs documentation etc.

Customs and Tax

To protect our business, we cannot declare a lower price than the actual item value or declare them as a gift, thus a responsibility to pay additional taxes and/or custom can occur.