Delivery

Packaging

All products are packed in anti-static bags and are shipped either in a protective bubble foil or in a paper box.

If the item ordered is in stock, picking up and preparation takes up to 10 workdays if not stated otherwise. This rule does not apply for OEM orders.

In case of backorder items, picking up can take up to 6 weeks, if not stated otherwise. 

Shipping options

Most of the packages can be shipped via UPS Express Saver or PPL Parcel Connect which are quick and more reliable. In case of express delivery demand, it is possible to utilize other UPS services such as UPS Express Plus. Please contact us for more information.

UPS Express Saver

This UPS service provides worldwide shipping and tracking of packages. It should not take more than 5 working days for your package to arrive after the pickup by UPS courier. UPS also provides better and faster customs services.

Destination Estimated time of delivery (working days)
Europe 1
America 2-3
Australia 2-4
Asia 2-4

*Shipping tax may differ when shipping to islands.

In case of delivery to hardly accessible and/or low-populated area, UPS may charge additional fees (Extended Area Surcharges or EAS). Due to this rule, all orders sent to a destination within European union will be automatically delivered via PPL or DHL even if UPS was chosen previously. . The list of all destination for which the EAS apply pleaser visit the UPS website.

PPL

Delivery via PPL service is possible only within the European Union. Another option is to use either PPL Parcel Connect or PPL Export Package service.

State Zone Number of days to deliver
Germany 1 2
Belgium 2 3
Bulgaria 3 4
Denmark 2 4
Estonia 4 5
Finland 3 5
France 2 3
Croatia 3 4
Ireland 3 4
Italy 2 3
Lithuania 4 3
Latvija 4 4
Luxembourg 2 3
Hungary 2 2
The Netherlands 2 3
Portugal 3 5
Austria 1 3
Romania 2 4
Greece** 3 4**
Slovenia 4 3
Spain 3 5
Sweden 3 4
The United Kingdom 2 3

* Applies for delivery to adjacent islands. Mainland deliveries take 3 days.
**Delivery to adjacent islands not possible.

Customs and Tax

To protect our business, we cannot declare lower price than the actual item value or to declare them as a gift, thus a responsibility to pay additional taxes and/or custom can occur.