Privacy policy

Terms and conditions

The Faster CZ s.r.o. company hereby informs you of the processing of personal data made in connection with the visit to the website at: as well as of other cases of processing of personal data generated by the Company's activities.(verze aktuální k 15.05.2018)

Faster CZ s.r.o.

registered office at Jarní 44g, 614 00 Brno-Maloměřice, Id.No.: 60722266, VAT No .: CZ60722266, registered in the Commercial Register kept by the County Court in Brno, Section C, Insert 16631,

hereinafter referred to as "the Company"

through its UniPi.Technology Department, processes all personal data in accordance with the legislation governing the protection of personal data, in particular with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural person with regard to the processing of personal data on the free movement of such data and the repealing Directive 95/46 / EC (General Data Protection Regulation - GDPR).

The Company hereby informs you of the processing of personal data made in connection with the visit to the website at  as well as of other cases of processing of personal data generated by the Company's activities.

Processing of personal data for sending business messages

Personal data is processed only after the visitor has subscribed to newsletters and business messages through the appropriate links at To sign up, you need to fill in the visitor's e-mail address. The visitor may also provide other details such as name, surname, telephone number, address, etc.

Personal information provided by the visitor is processed by the Company on the basis of its consent to the sending of these materials.  The visitor has the right to withdraw his consent to the processing of personal data at any time.

Visitor data is also processed with SmartEmailing, operated by SmartSelling a.s., registered office at Netroufalky 797/5, 625 00 Brno, Id. No.: 29210372.

 In some cases, these data may be processed based on the legitimate interest of the Company.

Processing of personal data in connection with the purchase of the e-shop

In the case of an e-commerce purchase at, the Company will process the personal data needed to perform all the actions related to the order, payment and delivery of the goods. These are the following

  • name and surname
  • email address
  • telephone number
  • delivery address
  • billing address (if different from delivery)

These data are processed for the purpose of implementing the agreement between the Company and the customer, the delivery of the goods and the fulfilment of the obligations under the applicable sales legislation (eg the Act on Accounting, the Value Added Tax Act). These data may be processed in order to protect the Company interests.

The Company deposits and processes these data for a period of 10 years from the date of conclusion of the relevant agreement.

In order to ensure delivery of the goods to the customer, the above personal data may be provided to the following shipping companies:

  • United Parcel Service Czech Republic, s.r.o., registered office at Kaštanová 495/64, 620 00, Brno Tuřany-Brněnské Ivanovice
  • Direct Parcel Distribution s.r.o., registered office at Modletice 135, 251 01 Říčany u Prahy, ID: CZ61329266

Processing of personal data in connection with the handling of inquiries, demands and complaints

The Company processes personal data provided by a person who raised the inquiry, demand, or request. Such data are processed by the Company only to the extent strictly necessary, and only for the time required to process a query or request, unless it is necessary to process these data for any other purpose (eg protection of Faster CZ rights and interests). These data are volunteered - without their knowledge, Faster CZ will not be able to handle the request, request or query. This is without consent.

In the case of claiming through a customer service, e-mail address or in the paper form delivered to the Company's address, personal data necessary for the execution of the claim are processed for the purpose of its processing. The legal basis for such processing is the fulfilment of the Company's statutory obligations, and this is the case without consent.

The consent of a visitor is not required even in the case of the processing of personal data for the purpose of protecting the rights and the legitimate interests of the Company. The processing time, extent and other aspects of personal data protection depending on the Company's obligation to process a complaint or meet the requirements of Act No. 235/2004 Coll. on value-added tax.

Processing of data to handle inquiries, suggestions and complaints is done by the Company. If necessary or appropriate, the Company is authorized to transfer the processed personal data to third parties, namely suppliers and/or manufacturers, for the purpose of processing and processing an inquiry, suggestion and complaint. The particular supplier or manufacturer to whom the data is passed is determined by the product or, as the case may be, is determined by a query. Information about suppliers or products for which personal data can be provided can be found by sending a query to

Using cookies and web site analysis

The Company uses cookies to improve website user experience, traffic attendance, and marketing optimization. Cookie files do not serve and do not allow personally identifying website users. If a visitor does not agree to collect a cookie, it can prevent them from collecting by changing their browser settings. For instructions on deactivating and removing cookies, see Browser Help.

When using the website, the Company may also collect data about a visitor's activity on this website. This collection is performed by a third-party - Smartlook application - operated by s.r.o. with registered office at Milady Horákové 1957/13, 602 00 Brno-Černá Pole, Id.No.: 03668681.

If a visitor does not want his activity on the page to be uploaded by this application, he can use the log-out link

This link deactivates Smartlook uploads in the browser. If a visitor uses multiple browsers, it is necessary to use the log-out link in each browser used to deactivate. In the case of deleting cookies, you must re-apply the log-on reference in the browser.

The following services are also used by the Company to analyze web pages using file cookies:

  • Google Analytics
  • Google AdWords

Powered by Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043. Google's Privacy Statement can be found on this link:

The services of Better Marketing, s.r.o., located at Vinohradská 1511/230, 100 00 Praha 10, Id.No: 26964732, are used for the purposes of the Company's use of these applications. The collection of cookies can be deactivated by changing browser settings. Ad customization can then be disabled or edited through a Google Account.

Rights linked to the privacy of visitors to websites, customers, and those interested in sending business messages and newsletters

Visitors to, customers, people interested in sending business messages and newsletters, etc. have the following rights:

  • ask the Company for information about what customer data is being processed
  • in the case of granting consent to the processing of personal data, to withdraw this consent at any time
  • require the Company to provide explanations about the processing of personal data
  • require the Company to exercise the right to be forgotten - means the permanent erasure of all personal data
  • contact the Company or the Office for the Protection of Personal Data (OPDP) in case of suspected misconduct or non-fulfilment of obligations on the processing of personal data by the Company

For the possible application of the aforementioned rights, or for sending queries on the processing of personal data to the Company, you can use our standardized form available at this link: 

This Statement of Personal Data Processing becomes effective from May 16th, 2018